Terms
Terms and Conditions for The Whole Food Guys
Effective Date: 2023-10-18
Please read these Terms and Conditions ("T&C") carefully before using The Whole Food Guys' services or making a purchase. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Definitions
1.1. "The Whole Food Guys" refers to The Whole Food Guys ltd. a whole foods company based in the UK.
1.2. "Services" encompass all the products, offerings, and features provided by The Whole Food Guys.
2. Use of Services
2.1. Eligibility: You must be of legal age to enter into a contract to use our services. If you are under the age of 18, you must have parental or guardian consent.
2.2. Compliance: You agree to use our services in accordance with applicable laws, regulations, and these T&C.
2.3. Account: Some of our services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
3. Purchases
3.1. Pricing: Pricing for products is listed on our website and is subject to change without notice. All prices are in GBP.
3.2. Payment: We accept various payment methods as listed on our website. By making a purchase, you represent and warrant that you have the legal right to use any payment method used.
3.3. Order Confirmation: After placing an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order; it is a record of your order details.
4. Returns and Refunds
4.1. Returns Policy: The Whole Food Guys offers a 14-day refund policy for products that are damaged upon delivery or do not meet our quality standards.
4.1.2 Returns Costs: Any costs associated with returns will be incurred by the customer, if you have paid a shipping fee on your initial purchase this will be refunded if products are deemed to not meet our quality standards.
4.2. Refund Process: To request a refund under this policy, please contact our customer support team within 14 days of receiving the product. We may require evidence of the damage or quality issue.
4.3. Refund Eligibility: Refunds will be processed if the product is determined to be damaged or below our quality standards. The refund will be issued to the original payment method used for the purchase.
5. Privacy and Data
We collect and use your personal information in accordance with our Privacy Policy, which is available on our website.
6. Intellectual Property
6.1. Trademarks and Copyright: All content and trademarks used in our services are the property of The Whole Food Guys. You may not use these without our explicit consent.
6.2. User-Generated Content: If you submit content to our services, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content.
7. Limitation of Liability
7.1. Disclaimer: We make every effort to ensure the accuracy and quality of our products and services. However, we do not warrant that your use of our services will be error-free or uninterrupted.
7.2. Indemnification: You agree to indemnify and hold The Whole Food Guys and its affiliates harmless from any claims, losses, liabilities, and expenses (including legal fees) arising out of your use of our services.
8. Termination
We reserve the right to terminate or suspend your access to our services at our discretion, with or without notice.
9. Changes to Terms and Conditions
We may modify these T&C from time to time. Your continued use of our services after the effective date of the revised T&C constitutes acceptance of the changes.
10. Contact Information
If you have any questions or concerns about these T&C, please contact us at:
info@thewholefoodguys.co.uk